Elba for managed service providers
More customers. One consistent approach to security.
Bring SaaS protection, AI controls, and employee security into your managed service. Oversee customer organizations from one workspace, then act in the right client context.
Customer oversight. Practical controls. Employee participation.
Customer workspaces
Keep each customer in view.- Customer 01Data protection · Access reviews
- Customer 02Training · Phishing
- Customer 03Apps & access · AI security
The right sources, people, and next actions.
Trusted by 190+ organizations
Built around your service
Keep the workflow familiar as your customer base grows.
Every customer brings a different application stack and team. Elba gives you a common way to oversee deployment, investigate risks, and involve employees while working within each organization’s setup.
Keep customer oversight together.
Review customer organizations and per-module deployment health. Open the relevant workspace to investigate a finding or move its rollout forward.
Build a broader security service.
Bring data protection, app visibility, access reviews, AI controls, training, and phishing into the same platform. Choose each customer’s scope and configure the relevant sources.
Turn employee context into action.
A customer’s employees know why a file was shared or an app is needed. Use Sam and configured Playbooks to reach them with clear actions and follow-up.
A repeatable client rollout
Start with the customer. Build the workflow around them.
Use the same approach while keeping each organization’s sources and decisions in context.
Set up the customer workspace.
Assign your team’s access, connect the customer’s authorized sources, and confirm directory synchronization and the intended employee scope.
Validate the first workflows.
Review findings, configure a focused Playbook or awareness program, and test the employee experience. Use managed deployment when adding browser controls.
Follow deployment and outcomes.
Check deployment health across customer organizations. Enter a customer workspace to review outstanding issues, training progress, and required access changes.
Security where employees work
The Elba employee experience in Slack.
Meet Sam, your security assistant
Make the customer’s team part of the service.
Give employees a clear next step in the tools they already use. Sam connects them to pending training and security actions, then reminds them when work remains.
- Reach employees through email, Slack, Microsoft Teams, or Google Chat.
- Ask the person with the business context to review an issue.
- Keep corrections and pending work visible in Elba.
SaaS. AI. People.
One platform for the risks your customers face.
A closer look
The questions that matter.
Can our team work across several customer organizations?
Yes. The partner workspace lists customer organizations and supports assigned team access. You can review deployment health and open a customer’s admin workspace to manage its configuration and work.
Does one connection activate every security control?
No. Each customer authorizes the sources needed for its scope. Browser controls require extension deployment and enrollment. Remediation runs through an administrator, an employee, or an explicitly configured Playbook.
Can we use our existing deployment tools?
Elba provides managed browser deployment options, including RMM-ready packages and Microsoft Intune deployment. The right method depends on the browser and device environment. Validate a representative customer pilot before expanding.
Build your next customer security workflow with Elba.
Tell us about your customers and the service you want to deliver. We’ll walk through the relevant modules, client setup, and employee experience.